Product Advisories

Thank you for using Canon products.

Canon has released a firmware update for the Wireless Transmitter WFT-E2IIA (Wireless File Transmitter for the EOS 1D Mark III, 1Ds Mark III, 1D Mark IV).

Affected Product
Wireless Transmitter WFT-E2IIA

Firmware
Firmware Version 1.0.4 incorporates the following fixes.

1. Fixes a phenomenon where a network error occurs when the wireless file transmitter is used while being connected to a network.
2. Fixes a phenomenon where the connection between the camera and computer is terminated when using the EOS Utility software to shoot movies, and the camera no longer recognizes the wireless file transmitter.

Firmware Version 1.0.4 is for the WFT-E2IIA wireless file transmitter with firmware up to Version 1.0.3. If the firmware is already Version 1.0.4, it is not necessary to update the firmware.

Preparations for the Firmware Update:

Windows:
Download the compressed file (zip file). Double-click on the zip file. WinZip or a similar archive
utility will launch. From the Actions dropdown menu choose Select All. Click Extract from the
toolbar. Choose a location for the extracted files. Then, navigate to the extracted files. The
extracted files are the firmware (file name: WE220104.UPD / file size: 3,126,924 bytes) and
instructions on the firmware update procedures (a PDF file in five languages: Japanese, English,
French, Spanish, and Simplified Chinese). Before starting the firmware update operations,
please be sure to confirm the contents of the download and carefully read through the firmware
update procedures.

Macintosh:
Download the self-extracting, compressed file (dmg file). Double-click on the dmgto access the
contents. The contents are the firmware (file name: WE220104.UPD / file size: 3,126,924
bytes) and instructions on the firmware update procedures (a PDF file in five languages:
Japanese, English, French, Spanish, and Simplified Chinese). Before starting the firmware
update operations, please be sure to confirm the contents of the download and carefully read
through the firmware update procedures.

Q: What are some changes of Firmware Version 1.0.4?
A: The following fixes have been incorporated.
1. Fixes a phenomenon where a network error occurs when the wireless file transmitter is
used while being connected to a network.
2. Fixes a phenomenon where the connection between the camera and computer is
terminated when using the EOS Utility software to shoot movies, and the camera no
longer recognizes the wireless file transmitter.

The new firmware (Version 1.0.4) can be downloaded by clicking here.

 

Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. Please register your EOS 1D Mark III, or register your 1Ds Mark III, or register your 1D Mark IV. By registering, we will be able to notify you via email when future firmware updates become available for download. If you already registered, please ensure you are opted-in to receive the notification.

 

Contact Information for Inquiries

Should you have questions about the announcement, please contact the Authorized Service Facility in your area or you may contact the Call Center within your region.