Product Advisories

Print This PageEmail This Page

Future Firmware Plan: RF 70-200mm f/2.8L IS USM Lens

Thank you for using Canon products.

Phenomenon
It has been confirmed that when using the RF 70-200mm f/2.8L IS USM to perform AF shooting to capture a subject at close-range with the focus distance approximately set to the Tele-end (200mm), the image may become slightly front-focused.

Affected Products
RF 70-200mm f/2.8L IS USM

Support
New firmware with improved focus accuracy is scheduled for release in the beginning of Jan. 2020, and once the preparations are completed, we will post the information on our Web site.

Note: New firmware being released at this time is for lenses equipped with firmware version 1.0.5 or earlier. The lens firmware version can be checked in the camera’s menu.

Contact Information
Should you have any questions about the announcement, please contact the Authorized Service Facility in your area or you may contact the Call Center within your region.