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Firmware Notice: Canon XA25, XA20, VIXIA HF G30, Firmware Version 1.0.5.0

Thank you for using Canon products.

Phenomenon

Firmware Version 1.0.5.0 incorporates the following fixes:

  • Fixes a phenomenon in which the “White balance mode and setting button”, “Aperture button”, and “Gain button” do not respond on the Wi-Fi Remote operation screen on an iOS device running iOS 9.

Affected Products
Firmware Version 1.0.5.0 is for the camcorders XA25, XA20 and VIXIA HF G30 with Firmware Version 1.0.1.0 to Version 1.0.4.0. If your camcorder's firmware is already Version 1.0.5.0, it is not necessary to update the firmware.

Once the camcorder is updated to the latest firmware version, it cannot be restored to a previous version.

Support
Preparations for a firmware update:

After the Firmware update has been performed, the camcorder's menu settings will be reset. It is recommended that users save their menu settings as settings data to an SD card, separate from the one that will be used to carry out the update, before starting update operations. This saved data can be loaded into the camcorder and the settings can be changed after the update has been completed. For further information on this, please refer to the section in the camcorder's Instruction Manual titled "Saving and Loading Menu Settings".

The downloaded folder contains the firmware (file name: VJE5.FIM / file size: 29,494,144 bytes), and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish and Simplified Chinese). Before starting the firmware update operations, please be sure to carefully confirm your understanding of these instructions.

The following items are required to perform this firmware update:

  • A camcorder body
  • A computer (OS: Windows or Mac OS X)
    OS Requirements: Windows 10, Windows 8.1, Windows 8, Windows 7 SP1, Mac OS X (10.7-10.11)
  • A 64 MB or higher-capacity SD/SDHC/SDXC memory card (both commercially available)
  • An SD card reader/writer (commercially available) or an SD card slot built into the computer
  • A fully charged battery pack for the camcorder
  • Compact power adapter bundled with the camcorder
  • The firmware (the downloaded file)

History:
Changes in Version 1.0.4.0:

  • Fixes a phenomenon in which flicker compensation may be incorrectly applied when shooting, resulting in flicker and horizontal color stripes in the footage.
  • Fixes a phenomenon in which the camera menu will freeze after choosing [Access Point Connection] from the [Wi-Fi] menu when Russian is selected in the language menu and the camera is running Firmware Version 1.0.3.0.
  • Improves a malfunction in the recording control of LPCM audio.
  • Improves a pre-recording control issue when recording in MP4 format.

Changes in Version 1.0.3.0:

  • Enhances compatibility with third-party remote controllers that are connected to the REMOTE terminal.
  • Fixes a phenomenon in which the camera menu will freeze after choosing [Access Point Connection] from the [Wi-Fi] menu when Russian is selected in the language menu and the camera is running Firmware Version 1.0.3.0.
  • Resolves the phenomenon in which the headphones terminal audio output timing is delayed when [Normal] is selected as the [Monitor Delay] option.
  • When recording in the MP4 format [59.94P/50P (35Mbps)], changes have been made in the metadata details so that the time codes can be properly displayed in Apple Final Cut Pro X Version 10.0.9.

    Frame Rate = 59.94P

    • Final Cut Pro X Version 10.0.9 displays frame number as: 00-59
    • Camcorder displays frame number as: 00-29 (to comply with SMPTE Standard)

    Frame Rate = 50P

    • Final Cut Pro X Version 10.0.9 displays frame number as: 00-49
    • Camcorder displays frame number as: 00-24 ( to comply with EBU standard)

  • Corrects some wording in the onscreen guidance for connecting to Remote Browse in languages other than Japanese.

Changes in Version 1.0.2.0:
Due to management purpose

Download Firmware Version 1.0.5.0 for the camcorders:


Contact Information
Should you have any questions about the announcement, please contact the Authorized Service Facility in your area or you may contact the Call Center within your region.