Contact Us

Support By Email

Please note all the fields marked with * are required.

Contact Information

First Name:*

Last Name:*

Street Address:

City:

State:

Zip:

Country:*

Phone:

Email Address:*

Email Verification:*

Product Information

Serial Number:

Date of Purchase:

Select Product Information:*

Connection Type:

Operating System:

Problem Type:

Problem Description

Please provide the exact problem description:*

Additional Information

Please provide previous troubleshooting steps, or information that can help Canon assist you:

Has anything changed since the unit functioned properly? (Installation of software, setting changes, cabling etc.)

Are you receiving a specific error code? If so, please enter here:

By checking this box and clicking submit below, you acknowledge that you have read and agree to the Terms of Use and Privacy Statement of the Latin America Market team of Canon U.S.A.*