ABOUT COUNTERFEITS
ABOUT COUNTERFEITS
There are risks with purchasing counterfeit products.
To avoid risks purchase directly from Canon or from Canon’s Authorized Dealers in your territory.
There are risks with purchasing counterfeit products.
To avoid risks purchase directly from Canon or from Canon’s Authorized Dealers in your territory.
Potential hazards in using counterfeit products are associated with faulty power accessories, inks and toners purchased from unauthorized dealers
Potential hazards in using counterfeit products are associated with faulty power accessories, inks and toners purchased from unauthorized dealers
CAMERA POWER ACCESSORIES
If you use counterfeit batteries, chargers, camera grips, camera remotes, adapters or external flashes, there's a real risk you might hurt yourself or damage your camera, accessories or other property. The information on this site can help you understand steps you can take and items to be aware of that can help keep you and your equipment safe.
INK AND TONER
Counterfeit ink and toner may compromise printer performance, produce inferior quality prints, and adversely affect the lifespan of printer parts, cause streaking and other print issues, and may even leak and damage your printer.
Read on to learn some telltale signs that you may not be using a genuine Canon product, and how Canon’s technology and customer support can help you to determine if you have purchased a counterfeit product.
Canon tools can help you avoid purchasing counterfeit Canon products
Canon tools can help you avoid purchasing counterfeit Canon products
CHECK FOR GENUINE CANON HOLOGRAM
Look for the genuine Canon anti-counterfeiting hologram on the package when purchasing replacement batteries, battery chargers, camera grips, ink and toner cartridges. Canon currently also places an additional hologram on its NB-12L, NB-13L, LP-E17, LP-E19, BP-A30, BP-A60, LP-EL and LP-E6NH batteries (as of August 2024). Both holograms change when tilted back and forth, as demonstrated.*
HOW CANON TECHNOLOGY CAN HELP YOU RECOGNIZE POTENTIAL COUNTERFEIT BATTERIES
To help keep our consumers safe, Canon developed battery recognition technology to alert you to the possible presence of a counterfeit battery when it is loaded into your camera. Certain models of batteries have technology that communicates with certain cameras to help users identify if the battery inserted is a genuine Canon battery.
Buying genuine Canon power accessories, ink and toner doesn't have to be a puzzle
Buying genuine Canon power accessories, ink and toner doesn't have to be a puzzle
Shop Genuine Accessories
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10 Ways to Avoid Counterfeits
Beat the counterfeiters at their own game - Learn how to "Spot the Fake"!
Beat the counterfeiters at their own game - Learn how to "Spot the Fake"!
Product Advisories
Product Advisories
* Images simulated
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